All accommodations at the Hard Rock Hotel Riviera Maya include:
- Ironing board
- Air conditioning
- Coffee/tea maker
- Rollaway bed (on request)
- Internet access
- Liquor dispenser
- Patio or balcony
- Alarm clock
- Crib (on request)
- Room service (24-hour)
- Maid service
- Safe deposit box
Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony with a hammock, views of resort or common areas, 482 square feet. Bedding: 1 king bed or 2 double beds.
Double Jacuzzi, in room wine and fruit, balcony (most with hammock), 482 square feet. Bedding: 1 king bed or 2 double beds.
Rooms with best view, located near the lobby and floors 2 & 3, double Jacuzzi, balcony with hammock. 482 square feet. Bedding: 1 king bed.
Deluxe Diamond Room Category Inclusions:
- Rooms with best views and locations with king beds
- Room service menu (select restaurant menu)
- Two 25 minute back massages
- Nightly turn down service guaranteed
- Nightly petit fours
- Espresso/American coffee machine
- Luxury bath amenities
- DVD player/CD player -iPod dock, radio alarm clock
- Pillow menu
- Professional hairdryer
- Exclusive concierge telephone service
- Upgrade brand of liquors in room dispenser
- Exclusive beach bag
- Private check in (subject to availability)
- Early check in, late check out (subject to availability)
- Private dinner at select locations, once per stay
- Private beach lounge chair area with waiter service available.
Deluxe Platinum - Grand Sky Terrace:
Let's amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy access to a private 3rd floor grand sky terrace, lounge chairs and hot tub, complimentary WiFi, private balcony, hammock, personal liquor dispenser and in room red wine, minibar with soda, bottled water, juices and domestic beer, flat screen satellite TV, 24 hour room service and turn down service, Rock Spa bath amenities, bathrobes and slippers, coffee maker, telephone, alarm clock, hair dryer, iron, ironing board, laptop sized digital safe and individually controlled A/C, private BBQ service available in sky terrace at extra cost. 1,446 square feet (134.4 m2) including terrace. Bedding: 1 king bed.
Deluxe Family Room:
2 connecting Superior Deluxe rooms, room one has 1 king size bed, room two has 2 double beds, chairs, table and hammock, double Jacuzzi & private bath/shower, video game player in room with selection of games (upon request), movie selections (upon request), welcome amenities for family, "Fun in the Sun Bucket Kit", mini bar stocked with kid friendly drinks and snacks, mini bathrobes and slippers, children's room service, menu children's bath products, family guide with activity schedules. Roll away beds are not permitted in this category.
View: Garden or Resort.
Deluxe Platinum - Grand Sky Terrace Connecting:
We packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy a private balcony, hammock and 3rd floor grand sky terrace with a double hot tub, lounge chairs, tables, a restroom and an ocean view. Two connecting rooms with one king and two double beds, hot tub and wireless internet, video game console, DVD player, Fun in The Sun Bucket Kit, kid's room service menu, kid's bath products and kid friendly snacks, premium liquor dispenser, red wine, an adult minibar with soda, bottled water and domestic beer, upgraded liquors available. A kid friendly minibar with juices, soda, snacks and more. Complimentary mini cake for birthdays upon request. Flat screen satellite TV and 24 hour room service, Rock Spa bath amenities, bathrobes and slippers, coffee maker, telephone, alarm clock, hairdryer, iron, ironing board, laptop sized digital safe and individually controlled A/C. Private BBQ service available in sky terrace at extra cost. 1,928 square feet (179 m2) including terrace.
Rock Suite Platinum 2 Bedroom:
1 bedroom with a king size bed, double Jacuzzi and private bath with shower only. The other bedroom with 2 double beds, double Jacuzzi and private bath with shower only. Terrace with lounge chairs, chairs & table. Living room. Dining room. 2583 square feet. View: Oceanfront.
Rock Suite Platinum - Rooftop Lounge 2 Bedroom, Feel that?? That's a feeling only a suite like this could deliver. And don't worry, it never fades. Not when you surround yourself with non-stop luxury at every turn.
Go big and enjoy:
- One bedroom with a king bed and a second with 2 double beds
- Living and dining room
- Private balcony
- Lounge chairs and table
- Sky terrace with a hot tub, table, chairs, restroom and ocean view
- Premium liquor and an in room bottle of wine upgraded liquors available
- Minibar with bottled water, domestic beer, soda and juice in each room
- Exclusive restaurant and late night pillow menu
- Rock Spa amenities
- Bathrobes and slippers
- Wireless internet
- Flat screen satellite TV
- DVD player
- CD player and iDock
- 24 hour room service with a select menu
- Nightly petit fours
- Turn down service
- Private BBQ service available in sky terrace at extra cost.
- View: Oceanfront.